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Frequently asked questions:
1. Can I send a gift, which is
not included in your shopping cart?
Yes, You can send a gift, which is not included in our
France flower delivery Web Stores. We shall promptly get back you after we
had touch with our associated web stores and how you can pay
for it to place an order. You may contact for Products / Custom product info
to :
support@franceflowerdelivery.com
2. How can I make the
payment?
You can make the payment by Credit Card all Visa, Master,
Diners, Discover, Amex, JCB and PayPal. Further option you
may visit at
www.ccnow.com
3. Which credit cards does flowers-link.com accept?
France flower delivery accepts Visa, MasterCard, American Express,
and Discover cards etc.
4. Is my credit card number
is secured?
All transactions are secured, powered by CCNow, Which is our
Authorized web retailer an US based organization. Which
transacts all transactions on ultra high Secure Socket Layer
(SSL). The credit card information never comes to us. Our
Florists just get the payment receipt information. CGI
script capable of processing Credit Card transactions
insuring that the information is encrypted before it is
transmitted.
5. How do I feel sure that
you have correctly registered the order placed?
After you have placed the order, you will get an E-mail
confirming each order registered with us. Please check your
E-mails and in the event you want any correction, please get
in touch. Recommended to mail to
support@franceflowerdelivery.com
with the order copy
or order number immediately if deliveries on same day
basis.
6. Are the items delivered
as per the display on WebPages?
There may be some variation in the gifts especially in
perishable items like cakes, chocolates and flowers.
Generally the gifts will be similar to the pictures on the
web. They will definitely match or exceed all the
specifications in terms of weight, size, count and
functionality. Flowers specified in the arrangements shown
may differ as per seasonal availability. If the flowers
specified in the arrangements are not available, suitable
alternatives will be used.
7. Do you have same day
deliveries?
All orders will send for deliveries after the Credit card
payment made successful. You are requested to visit at
https://www.ccnow.com/cgi-local/lookup.cgi for order
status. If the order status is showing "Status Code #
21 Awaiting for Batch processing";
the order is still awaiting
for Credit Card Clearance. When the order
status Code Change
to # 50 Charge Successful awaiting Shipment we
consider to shipment to your selected flowers arrangements. However,
Order status code is to be # 50 before at 8.00 am
(destination Country time) for same day flower delivery.
France flowers delivery has same day florists delivery.
8. What is the mode of delivery?
Delivery goes through your local city florist.
9. How do I know that gift has been delivered?
Web Stores send you an e-mail confirming delivery after it
has been done. or You may visit at
https://www.ccnow.com/cgi-local/lookup.cgi.
12. Can I send some message
with the gift?
Yes, you can send your message with the gift. Most of our
web stores will send your message at free of cost in a
greeting card along with the gift
13. Are there any hidden
costs such as delivery charges, taxes etc.?
Yes. the service and packaging fees, which is not
refundable. You may find the fees while shopping cart.
14. Do you deliver on
Sundays?
Yes, we do delivery on Sundays
recommended to book order with prior notice period of 48
hours.
15. What is your refund
policy?
Unable to locate the recipient's "correct" address. The
delivered flowers quality is poor.
The order has not been delivered due to our fault. Guarantee
will not apply (FULL charges will be applied) if: Given
Insufficient or Wrong information e.g recipient telephone
number, name or address etc by You. Recipient cannot be
reached when delivering to places like Hospitals, Hotels,
Arriving/Departing ships or plane etc
Contact us:
Customers Support:
support@franceflowerdelivery.com
Order Status:
Support@franceflowerdelivery.com
Franchise inquiries:
franchise@franceflowerdelivery.com
Thanks,
France flower delivery service Team. |
